SHIPPING & RETURNS

SHIPPING POLICY

Free Shipping
I believe shipping shouldn’t stand in the way of something handmade finding its new home. That’s why I offer free shipping — so you can choose what you love without worrying about any hidden extra costs.
Orders are typically processed and shipped within 3 working days after payment is received.

All items are carefully packaged to ensure safe delivery.

International Shipping: I also ship worldwide! International orders are welcome — shipping and delivery times vary depending on your location.

RETURN POLICY

Because each item is handmade, I only accept returns or refunds in the case of damage during shipping. If your item arrives damaged: Please contact me within 7 days of receiving it. Email clear photos of the damage and your order details to whittlewood.nz@gmail.com. If approved, I will arrange a refund or replacement. Returns and refunds are not accepted for reasons such as: Change of mind Sizing or appearance not matching expectations Please read all product descriptions and dimensions carefully before purchasing.